Supporting Primary Care: Connecting practices, patients and communities
Primary care is under unprecedented pressure. Meeting the demands of Modern General Practice requires more than just internal process tweaks; it requires effectively connecting your surgery to the wider community and improving patient access to your services.
At OMNIsector, we partner with GP Practices and Primary Care Networks (PCNs) to implement solutions to streamline practice operations, reduce demand and empower patients.
Building Capacity, Transforming Care: Community Integration & Social Prescribing
We have developed and implemented a practical, community-led programme that aligns seamlessly with the Integrated Neighbourhood Teams approach: Community SWITCH.
The Community SWITCH programme unlocks the potential of in-community health care and wellbeing support. Rather than relying solely on medical interventions for issues rooted in social isolation or lifestyle, this initiative provides a robust framework for social prescribing.
- Empowering Patients: We have created pathways that link patients directly with trusted, peer-reviewed local community groups and resources.
- Reducing Clinical Workload: By addressing the root causes of poor health and well-being in the community, we divert non-medical appointments away from GPs, reducing the pressure on frontline clinical services.
Digital Media & Web Design: Elevating Your Practice Communications
We provide specialist digital communication and marketing support tailored specifically for the healthcare sector. We focus on clear care navigation, the patient experience, and reducing administrative friction.
- The Patient Journey: We map the digital experience to ensure it supports your internal triage and workflow processes, actively reducing unnecessary phone calls to your front desk.
- Website Design & Management: We design, build, and actively manage user-friendly websites that make it logical and easy for patients to book appointments, order prescriptions, and find self-help resources.
- Social Media Management: We handle the ongoing management of your practice’s social media accounts. We ensure vital health campaigns, clinic updates, and community news are communicated professionally, building trust and keeping your patient base informed.
Responsive GP Practice Website Design & Development
Transforming your website into a functional asset for Modern General Practice.
Your GP website is no longer just a static information page; it is the central operational hub of your practice. In alignment with current Modern General Practice guidelines, we design and build intuitive websites that serve as a functional tool to streamline staff administrative workloads while providing your patient community with secure, 24/7 access to essential services.
Every platform we build is engineered around the patient journey, mapping out clear, logical pathways that encourage patients to self-manage their healthcare with confidence. By making critical processes—such as booking appointments, ordering repeat prescriptions, and securely viewing test results—entirely intuitive, we help migrate routine traffic away from your phone lines and directly reduce the daily volume of administrative telephone inquiries.
- NHS Digital Best Practice & Accessibility: We build with accessibility at the core, following WCAG standards and the latest NHS digital guidelines to create inclusive, user-friendly websites for all patient demographics.
- Patient-Led Co-Design: We believe the most effective websites are built collaboratively. We actively engage your practice’s patient representatives and Patient Participation Groups (PPGs) in the design process, ensuring the final platform genuinely reflects the needs of your local community.
- Clear & Accessible Content: We work closely with your practice management team to ensure vital clinical services, seasonal clinic updates, and core surgery news are prominently displayed and easily discoverable—building long-term patient trust and helping your practice meet modern communication benchmarks.
View examples of our GP Surgery websites.
Seamless Ongoing Website Management
Our support doesn’t end once your new website goes live. We provide a highly cost-effective, hands-on, ongoing website management service to handle all of your digital maintenance, recommended updates, and content changes if required.
By letting OMNIsector manage the day-to-day running of your digital platform, your practice management and administrative teams are freed from technical overheads—allowing your surgery to focus its full attention on its core purpose: caring for the health and wellbeing of your patients.
Contact us to discuss how we can support your website redesign.
Visual patient education, practice news broadcasting, and demand management.
Waiting Room Display Screens
We design and produce targeted digital media loop videos for the waiting room television display system (WRTV) for GP surgeries.
With patients spending significant time in waiting areas, many practices find display screens as a professional, highly visual way to broadcast critical updates and health campaigns.
High-Impact Waiting Room Displays:
Connecting physical patient spaces to your digital services.
While digital screens capture moving attention, professional pop-up banners provide a permanent, high-visibility anchor for your most critical practice messages. We handle the end-to-end process—from bespoke graphic design aligned with NHS branding guidelines to high-quality hardware procurement.
The portrait example shown here is a standard 2000mm x 800mm display, specifically engineered to maximise unmissable visual space in high-traffic waiting areas.
- Instant Digital Connectivity: By embedding high-resolution QR codes directly into the artwork, we allow patients to instantly scan the banner with their smartphones to download apps, order repeat prescriptions, or access online triage systems right from their seats.
- Reduces Frontline Pressure: Pre-empts common patient questions about digital access and registration, thereby actively shifting routine administrative traffic away from the front desk.
- Premium, Durable Quality: Supplied on robust, easy-to-assemble pull-up stands with scuff-resistant, anti-glare print finishes designed to withstand busy clinical environments.
Contact us to discuss a Custom QR-Enabled banner for your surgery.
A Partnership for Modern General Practice
Whether we are building a community signposting network or managing your digital communications, our goal is the same: to ensure your staff can focus their time and resources where they are needed most.
Contact us to discuss how we can support your PCN or Practice